Data protection

The security and protection of your personal data are very important to us, and we want to provide you with clear, transparent, and detailed information on the processing of your personal data on the website

The owner and service provider are responsible for the protection of personal data of customers on the website is D.O.O. “AZA”, Stari Ledinci, Vuka Karadzica 16, MB: 08721165, PIB: 100639765.

Your data when making a purchase

What personal data do we request to complete the purchase process?

If you make a purchase on the website, we require your full name, country, street, city, postal code, phone, and email address.

How and why do we process this personal data?

Making a purchase is actually concluding a remote sales contract between the buyer and the seller, in accordance with the Law, so we keep these personal data in our e-Commerce program system and process them solely for the purpose of executing the contract, only as necessary.

Who has access to your personal data and why?

On behalf of D.O.O. “AZA”, Stari Ledinci, Vuka Karadzica 16, we undertake to maintain the privacy of all our customers.

We only collect the necessary basic customer data and data necessary to execute the remote sales contract.

All customer data is strictly confidential and only available to employees who require it for their job. We do not transfer or share your personal data with third parties beyond the necessary process of executing the sales contract.

How long are personal data stored and processed?

We keep your personal data for the period specified by applicable laws and regulations, but these data will not be processed for other purposes.

You have the right to information about the processing of your personal data.

Upon your request, we will inform you of how personal data about you is processed and what data is involved.

You have the right to modify, delete, or restrict the processing of personal data. You also have the right to access the data you have provided us with in a structured and readable format.

We are obligated to respond to your request within 30 days of receipt.

For any additional questions, you can contact us at


The seller takes all necessary measures to protect user data on their web pages.

Confidential data is protected both online and offline.

If forms require confidential information, this information is encrypted and protected by security protocol (SSL).

Internet browsers such as Internet Explorer, Google Chrome, or Firefox indicate the security of pages with a padlock icon.

If the padlock is closed, you are on a secure page.

Notification of Changes

If the Seller decides to change the privacy policy, notice of the change will be posted on the homepage of the website.

The Buyer will always be informed about the data collected by the Seller, how the collected data is used by the Seller, and under what conditions personal information is disclosed.

If at any time the Seller decides to use the Buyer’s personal information in a way different from what was stated when it was collected, the Buyer will be notified by email.

The Buyer will be able to approve or decline the use of data in the new manner.

Statement on Security / Protection of Confidential Transaction Data

When entering credit card information, confidential information is transmitted in a secure (encrypted) form using the SSL protocol and PKI system, currently the most advanced cryptographic technology, via a public network.

The security of data during purchase is guaranteed by the payment processor, so the entire payment process is performed on the bank’s pages.

At no time are credit card data available in our system.